Privacy Policy

Last Updated: 12 July 2026

Privacy Policy for MWCA Solutions

At MWCA Solutions ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit MWCASolutions.co.uk or use our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: Mark Anderson trading as MWCA Solutions

Website: MWCASolutions.co.uk

Email: Mark@MWCASolutions.co.uk

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Information We Collect

Depending on how you use our Website, we may collect the following information.

Information You Provide

This may include:

• Full name

• Email address

• Telephone number

• Company name

• Postal address (where applicable)

• Account login information

• Information submitted through contact forms

• Messages or enquiries you send to us

Information Collected Automatically

When you browse our Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Date and time of your visit

• Referring website

• Cookie information

3. How We Collect Your Information

We collect information when you:

• Contact us using our contact form

• Register for an account

• Request information about our services

• Contact us by email

• Browse our Website

• Accept cookies through our cookie banner

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Provide requested services

• Create and manage your account

• Communicate regarding your account or services

• Improve our Website and customer experience

• Monitor Website performance and security

• Meet legal and regulatory obligations

We do not send unsolicited marketing emails.

5. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests where these do not override your rights

6. Cookies

Our Website uses cookies to improve functionality and user experience.

These may include:

• Essential cookies

• Performance and analytics cookies

• Preference cookies

Cookies help us understand how visitors use our Website so that we can improve its performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some Website features.

7. Third-Party Services

We may use trusted third-party providers to help operate our Website and deliver our services.

These may include:

• Website hosting providers

• Analytics providers

• Security services

• Customer support tools

• Payment providers (if used in the future)

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share information only:

• With trusted service providers acting on our behalf

• Where required by law

• To protect our legal rights

• In connection with a business transfer or sale

9. International Transfers

We do not intentionally transfer your personal information outside the United Kingdom.

If this changes in the future, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

13. Children's Privacy

Our Website is intended for a general audience and is not specifically designed for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will delete it promptly.

14. Third-Party Websites

Our Website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with a revised "Last Updated" date.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mark Anderson

MWCA Solutions

Website: MWCASolutions.co.uk

Email: Mark@MWCASolutions.co.uk

17. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

For more information, visit the ICO's website or contact them directly.